Starting Tuesday, Sept. 9, at 12 pm CST, and lasting about 30 minutes, WEB-NA3 will be taken offline to address the recent hardware issues. This scheduled time slot will be used to replace the faulty components.
This incident has been resolved.
We're now starting our hardware replacements. We expect this to last no longer than 30 minutes.
We are still completing the necessary software steps to prepare for hardware replacement. We have scheduled other upgrades to take place simultaneously, which require additional preparation.
We are now beginning, the server will be taken offline safely before beginning the replacements.